i have not received my package till now. initially the suppliers informed me that it will take 9 - 12 days to ship. it is now 15 days and didn’t receive my package.
i was provided with a tracking number and website link to track my package, but that website is useless. It doesn’t get updated at all. every day I have to contact the supplier (shipping agent) to ask for an update ob the delivery. Even though the agent knows that there is a delay and I have not received my package. They will never take the initiative to update me of what is going on, or even the progree of the package shipping. I have to ask, to get an information after waiting for a while.